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Improve Maintenance Efficiency & Equipment Uptime by 20% with Process Mining & AI

Balance preventive tasks and repairs, boost equipment uptime, and reduce technician time.

Actionable insights from your data in just one month. A fully tailored solution with live data feeds, delivered in three.

1 Introduction

Many of our clients experience excessive equipment down-time, material shortages, and a suboptimal allocation of technicians. Intellifold delivers full process transparency so you can improve the effectiveness of preventive maintenance plans, the efficiency of handling work orders, and rely on data driven decisions. We've helped realise a 20% increase in equipment uptime with improved resource allocation and lower risks - all powered by Process Mining & AI.

2 Process Challenges

When it comes to maintenance, ineffective scheduling, imbalanced preventive vs. reactive tasks, and limited insights into process execution can quickly lead to:

  • ✖️ Over-maintenance due to suboptimal preventive plans.
  • ✖️ Delays and rework activities crippling operational throughput.
  • ✖️ Material shortages causing delays and last-minute scrambling.
  • ✖️ Wasted technician hours due to dependencies and high wait times.
  • ✖️ Ineffective strategic decisions resulting in a lack of process improvement.

Managing these challenges without real-time insights drives up costs and leaves critical assets vulnerable to failure.

Limited insight with traditional BI tools
Traditional BI tools only scratch the surface, failing to reveal the root causes of inefficiencies and non-compliance, and they do not support improvement actions and continuous monitoring.
Bringing together data into one comprehensive solution
Fragmented and complex data across systems creates blind spots, making it impossible to track cross-departmental processes effectively, or to clearly measure the impact of improvement initiatives.
Risk of not taking action
Unaddressed process bottlenecks and control failures lead to significant operational risks, rework, unnecessary costs, and lost revenue.

3 Get X-ray vision

Intellifold combines Process Mining & AI technology to automatically map every step of your maintenance process, showing you precisely where delays happen, when steps are causing delays, and how you can streamline operations and reporting. Real-time alerts highlight issues before they escalate, and predictive analytics help you stay one step ahead of potential bottlenecks and unwanted process outcomes.

Intellifold empowers maintenance managers with actionable data on equipment performance, material availability, and scheduling efficiency. Transforming guesswork into precise planning. With real-time alerts and predictive analytics, you can balance preventive tasks to maintain peak performance. Capabilities you'll gain:

  • End-to-End Visibility: See every work order event, from creation to completion, including canceled or never-completed tasks.
  • Automated Insights: Identify critical equipment statuses, recurring malfunctions, and high-risk areas before they escalate.
  • Performance Tracking: Monitor uptime, resource utilisation, and maintenance ROI with the option to whitelist or set alerts.
  • Machine Learning & AI: Identify root causes behind inefficiencies and forecast where delays or risks may arise.
  • Automation Support: The perfect start to effectively apply RPA, low-code solutions, and AI agents. Including impact measurement.
  • Seamless Integration: Connect quickly to ERP and CCMS systems or data warehouse. Deploy on our environment or in your cloud.
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Process Mining for total process clarity

Gain real-time visibility into every process step, bottlenecks or inefficiency. Our solutions deliver the insights for continuous improvement and compliance.

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AI-powered analyses and process improvement

Use AI-driven analysis, ML and alerts to reduce risk, and automate workflows. Transform your operations with data-driven decisions and measurable results.

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4 Implementation steps

  • Discover & Assess: Book a call with us to discuss your unique process challenges, compliance needs, and success metrics.
  • Implement & Deliver: We connect your source systems, create a first solution, and refine based on your feedback.
  • Support & Improve: We provide training, implement continuous monitoring, support process improvement and measure ROI.

5 Results to expect

✔️ Boost in Equipment Uptime ✔️ Reduced Technician Time✔️ Lower Operational Costs ✔️ Improved Planning & Accountability

With Intellifold, your finance teams, compliance officers and transformation leaders will gain:

Full Transparency
across process, systems, and teams to help streamline execution.
Mitigated Risks
with alerts and the insights when steps are missed or controls are failing.
Improved Efficiency
with bottlenecks and rework actioned, and the steps to implement automation.
Lowered Costs
with benefit scenarios and changes tracked for sustainable gains.
Confident Teams
equipped to take decisions and to drive meaningful, measurable improvement.
Predictive insights & AI
for proactive decision-making and detailed root cause analyzes.

6 Why Intellifold

  • Beyond dashboards: We go deeper than BI tools, exposing root-cause inefficiencies that static reports simply can’t show.
  • Flexible product design: Custom dashboards, analytics, alerts, and deployment options (cloud or private) to suit your needs.
  • End-to-end service: We provide software, training, ongoing support, and consulting services to ensure success.
  • Expert guidance: Hands-on training ensures your team can use the solution and make decisions confidently.
  • Security & compliance: We’re SOC2 Type II certified and have rigorous data governance and security protocols. See our Trust Center for details.
  • Fast results: A 90-day transformation guarantee, measurable improvements or we continue working at no cost.

7 Common concerns

“We already have BI and reporting tools, why add Process Mining?”
Process Mining uncovers root-cause inefficiencies that dashboards and standard analytics miss.

“We have an internal analytics team that does this”
Perfect, we like working with them and show the impact. Our services are flexible and internal capability can speed up delivery.

“Will it work well with our systems?”
Yes, Intellifold seamlessly connects with most ERP and CCMS systems through API, database, warehouse, or custom connectors.

“Will our team adapt easily?”
Our hands-on training and continuous support drive confident adoption and effective actions for process improvement.

“What about data security?”
We’re SOC2 Type II certified and have rigorous data governance and security controls. See our Trust Center for details.

8 When this might not work

While Intellifold delivers strong value for organisations with complex, high-volume, data-rich workflows, it's less suitable if:

  • There's no event data to mine: If your process isn’t supported by systems that capture process data, we won’t be able to analyse workflows effectively.
  • Transaction volumes are too low: Our insights rely on patterns in enough transactions or complex steps to identify issues and inefficiencies.
  • Lacking stakeholder support: Real transformation starts with stakeholder support and the organisational readiness to act on insights gained.

If above applies, you may not realise the benefits of Process Mining & AI. Otherwise, we guarantee measurable improvements.

9 Our committment to you

  • Our Guarantee: You will gain full transparency into your processes and achieve your first measurable improvement within the first 90 days, or we’ll keep working with you at no extra cost. We stand by our solution’s impact and the value for your business.
  • Hands-On Partnership: From day one, we work side-by-side with your process and IT teams from strategy to training. We’re with you every step, making sure the solution fits your needs and your people are enabled to use it effectively.
  • Security Assurance: Intellifold is SOC2 certified, and we adhere to rigorous data protection standards and policies.

10 Ready to transform

Find out how our Maintenance Optimisation solution helps to accurately prioritise preventive tasks, reduce emergency repairs, and maximise productivity.

Book your 30-minute assessment today, to discuss your use case and discover how our solution may provide what you need.

✔️ Free Assessment & Trial Period ✔️ Tailored Solution & Setup ✔️ Dedicated Training & Support ✔️ Process Improvement Guarantee

Intellifold — Your partner in Process Mining & AI. For better processes, improved efficiency, and empowered teams.